Learning Resources Assistant

Hull

Working Hours: 18.5 hours per week, 52 weeks per year

Salary: £24,794 FTE (Actual Salary £12,397 per annum)

Annual Leave: 145 hours per annum

As our Learning Resources Assistant, you will be responsible for providing administrative support, exceptional customer service, and proactive assistance to users within the ELEVATE Learning Resources Centre (LRC).

The post holder will ensure the effective day-to-day operation of the LRC, promotes positive use of the space, and supports users to work effectively and make full use of available resources and facilities.

Hull College provides high-quality education & training for school leavers & adults, offering a wide range of vocational study programmes, Apprenticeships & degrees.

As one of the largest vocational institutes of its kind in the region, we have one focus - to create careers, not courses. We pride ourselves on this approach & are committed to ensuring our learners acquire the relevant skills, knowledge, attitudes & experience to progress in life, whether that is to seek employment in the industry of their choice or step up to higher education & university.

While dedicated to delivering the very best experiences to our learners, we also extend the same commitment to our staff. We have worked hard to create an environment where all of our staff, no matter what their role, are empowered to inspire & support our vision to create better futures for the people of Hull.

Responsibilities of our Learning Resource Centre Assistant:

• Provide front-line customer service in the LRC, offering day-to-day support to students, staff, and visitors
• Support users to locate, access and use relevant learning resources to meet research and study needs
• Deliver first-line digital support to students and staff, including assistance with college systems, printing and scanning, and other LRC technologies
• Issue, return, and renew library stock using the library management system
• Support learners in the use of assistive technologies and accessibility tools
• Contribute to learner inductions and literacy activities as required
• Monitor learner behaviour in the LRC, promoting appropriate use of the space and enforcing LRC policies
• Maintain cleanliness and orderliness in Elevate, including shelving and tidying up materials
• Assist with displays, promotions, and reading-for-pleasure activities
• Adhere to safeguarding, health and safety, and data protection procedures at all times
• Participate in staff meetings, training sessions, and continuing professional development activities.

What we’re looking for in our Learning Resource Centre Assistant:

• Level 2 Literacy and Numeracy Qualifications
• Recognised IT Qualification
• Familiarity with essential library functions and a commitment to developing a good knowledge of our online resources
• Proficiency in using technology, including library software, databases, and Microsoft Office suite.
• Strong organisational skills and attention to detail
• Good communication and interpersonal skills, with a customer centric approach

If you have the skills and experience, we are looking for and would like to join us as our Learning Resource Centre Assistantplease click ‘Apply’ now, we’d love to hear from you!

Hull College is committed to safeguarding children and vulnerable adults. All colleagues are expected to contribute to the delivery of their safeguarding strategy and values. In addition, these posts require the colleague to undertake an enhanced disclosure check by the Disclosure and Barring Service.

Please note that this post is subject to regulated activity.

We at Hull College prioritise digital proficiency; all new staff should either be skilled or open to training, looking forward to hearing from you on the last point.

Please be aware that this vacancy may close earlier dependent on the level of applications received so if you do wish to be considered we recommend that you complete the application as promptly as possible.