Safeguarding Support Officer - Fixed term until August 2028 

Hull | 32 hours per week | 52 weeks per year
£25,023 per annum FTE (Actual Salary £21,641.51 per annum)
243 hours annual leave

About the Role

As our Safeguarding Support Officer, you will play a key role in supporting some of the College’s most vulnerable learners, including those with EHCPs, high needs and ESOL learners. Through welfare home visits and community outreach, you will help identify safeguarding and wellbeing concerns early, supporting learners at risk of harm, exploitation or disengagement from education.

Working closely with the wider Safeguarding Team, a significant part of your role will involve visiting learners at their home addresses and carrying out community outreach activities to provide direct welfare and engagement support. This will include carrying out welfare checks, particularly where attendance is a concern and attempts to make contact have been unsuccessful, understanding barriers to attendance and taking proactive steps to help learners re-engage with education.

Please note: This role requires regular travel to learners’ homes, community locations and College campuses. A full, current driving licence and access to a vehicle for work purposes are essential. All visits will be undertaken in line with the College’s lone working policy.

Why Join Hull College?

At Hull College, we are committed to delivering exceptional education and training that transforms lives. As a Safeguarding Support Officer, you will join a values‑driven organisation where quality, collaboration and continuous improvement sit at the heart of everything we do.

You will play a vital role in shaping outstanding teaching, learning and assessment across the College, supporting staff to be the very best they can be and ensuring our learners receive an exceptional experience.

Competitive Rewards & Work–Life Balance

• Generous holiday allowance
• Generous pension scheme
• Flexible working opportunities, where appropriate

Professional Growth & Development

• Strong commitment to CPD, training and leadership development
• Opportunities to shape new curriculum provision and influence strategic direction
• Access to professional memberships, industry networks and specialist development

Wellbeing & Support

• Access to a comprehensive Employee Assistance Programme (EAP)
• A supportive, collaborative leadership culture
• On‑site wellbeing, pastoral and inclusion support teams

Staff Benefits & Perks

• Free on‑site parking
• On‑site facilities including café and restaurant
• Cycle-to-Work scheme
• Staff discounts via our internal benefits platform

Make a Real Impact

You will:

• Monitor attendance data for identified vulnerable learners who have not engaged with tutor attempts at contact, working closely with tutors, curriculum teams and support staff to identify patterns of low or declining attendance at the earliest opportunity.
• Conduct welfare home visits, in line with the college's lone working and safeguarding procedures, to check on the wellbeing of students who are persistently absent or have disengaged from college, and where other forms of contact, for example tutor attempts at engagement/re-engagement have not been successful or are not appropriate.
• Develop and support individual re-engagement plans in collaboration with tutors, DSO’s, Support Coordinators and other relevant staff, tailored to the needs and circumstances of the student.
• Act as a consistent, trusted point of contact for identified vulnerable students, including those with an EHCP, high needs learners, and ESOL students, building positive relationships that encourage disclosure and engagement.
• Support students with practical and emotional barriers to attendance, signposting to internal support services (e.g. wellbeing, counselling, financial support, SEND team) and external agencies as appropriate.
• Contribute to individual student risk assessments, support and safety plans, ensuring these are informed, realistic, and regularly reviewed and recorded.
• Recognise and respond appropriately to signs of abuse, neglect, exploitation or other safeguarding concerns identified through attendance monitoring, home visits or day-to-day contact with students.
• Record all concerns, actions and outcomes accurately, promptly and in line with the college's safeguarding recording procedures.
• Liaise with external agencies where appropriate, EHaSH, children's social care, Early Help services, Case workers, Education Welfare, and other relevant professionals.
• Contribute to case discussions, multi-agency meetings and reviews relating to individual vulnerable learners, as directed.

About You

You will be an experienced and credible education professional with:

• GCSE (or equivalent) in English and Maths, grade C/4 or above
• Experience working with children, young people or vulnerable adults in an education, social care, youth work or similar setting
• Experience monitoring attendance or engagement, and taking proactive action to address non-attendance
• Sound understanding of safeguarding principles and the signs and indicators of abuse, neglect and exploitation
• Understanding of the barriers to attendance and engagement faced by vulnerable learners, including those with EHCPs, high needs, or ESOL backgrounds
• Excellent interpersonal and relationship-building skills with both staff and learners, with the ability to engage effectively with young people who may be anxious, disengaged, or hard to reach
• Ability to exercise sound professional judgement, recognising when to escalate a concern

Desirable:

• Experience working with ESOL, EAL or international students
• Experience conducting home visits or lone working in a safeguarding, welfare or outreach context
• Experience liaising with external agencies (e.g. children's social care, Family Help, Education Welfare

Ready to Make a Difference?

If you are passionate about Safeguarding Support Officer, people development and delivering outstanding learning experiences, we would love to hear from you.

Interviews for this post will be held on Friday 16th October 2026.

Hull College is committed to safeguarding children and vulnerable adults. All colleagues are expected to contribute to the delivery of our safeguarding strategy and values.

This role requires an enhanced Disclosure and Barring Service (DBS) check and is subject to regulated activity.

Please note: This vacancy may close early depending on the volume of applications received. Early application is advised.